Card States

Ackroo has introduced some new card states: Unissued / Issued / Blocked

Unissued cards need to be issued before any transactions can be made on the card.

Unissued cards can be:

• Issued
• Blocked

Issued cards have been issued and can receive transactions.

Issued cards can be:

• Blocked

Blocked cards cannot receive any transactions.

Blocked cards can be:

• Unblocked

 

NEW	OLD
Unissued	Deactivated with 0 transactions
Issued  ↕  Blocked	Active  ↕  Deactivated with X transactions

Cardholder
State	Balance Check	WLP Registration	Balance Transfer Out	Balance Transfer In
Unissued	Not Allowed	Not Allowed	Not Allowed	Allowed → Issued
Issued	Allowed	Allowed	Allowed → Blocked	Allowed
Blocked	Allowed  Custom Message	Allowed  Custom Message	Not Allowed	Not Allowed

Point-of-Sale
State	Redeem / Spend	Issue / Activate	Credit / Fund / Reload
Unissued	Not Allowed	Allowed → Issued	Not Allowed (merchant settings)
Issued	Allowed	Not Allowed	Allowed
Blocked	Not Allowed	Not Allowed	Not Allowed

Program Console
State	Management State Change
Unissued	Issue → Issued  Block → Blocked
Issued	Block → Blocked  Balance Transfer → Blocked  Reverse Issue → Unissued
Blocked	Unblock → Issued  Balance Transfer → Blocked