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What is an Ackroo ID and where to I find it?

The Ackroo ID is the unique identifier for each card in your program.  If your cards were printed by Ackroo, you'll find the Ackroo ID on the back of the card, right under the card number.

If your cards were imported into the Ackroo Anywhere platform but not printed by Ackroo, you can easily find this number within the management dashboard.

To locate an Ackroo ID, visit https://manage.ackroo.com and sign in.

  • Click on the Cards tab
  • Quickly locate a card by typing any piece of information you know about the card into the Quick Search field including;
    • Card number
    • Customer name
    • Customer email 

Click on the green '+' sign right beside the card number to view the Ackroo ID.

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