Registering customers from the Virtual Terminal

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    In order to use the Virtual Terminal, navigate to https://vt.ackroo.com

    You can login with your Ackroo Administrator account or with an Access PIN

    If Clerk Mode is enabled, you will need to enter a Clerk ID

    • Swipe a card using your USB magnetic stripe reader or enter the card number manually using your keyboard, then click the OK button.
    • Click on Register Card
    • Enter the Ackroo ID (found on the back of the card)
    • Enter all of the information you have about the customer.
    • Click Register Card
    • You will then be returned to the primary transaction page.

    Note:  The following fields are mandatory for registration;

    • Ackroo ID
    • First Name
    • Address Line 1
    • City
    • Postal Code

    Note: Registering your customers through the Virtual Terminal will not create an account for them. If your customers wants to create an account, they can do so from the Cardholder Portal

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