If you are in the SoftPay (the Verifone debit and credit payment application), press the * button until you see a menu that includes the Ackroo application.
|Note: The following step-by-step procedure uses the Verifone Vx520 for demonstration purposes; however, the same steps apply to the both the Vx820 Duet and Vx680 as well.|
|Select 'CHECK BALANCE'.
You may have to press the purple key directly below the down arrow to display the 'CHECK BALANCE' menu option.
|Swipe the card through the magnetic stripe reader or manually key in the card number.|
|A receipt will be printed, in duplicate, showing the redemption amount and the balance remaining on the card.|