Checking a Card Balance

If you are in the SoftPay (the Verifone debit and credit payment application), press the * button until you see a menu that includes the Ackroo application.


Note: The following step-by-step procedure uses the Verifone Vx520 for demonstration purposes; however, the same steps apply to the both the Vx820 Duet and Vx680 as well.
Select 'ACKROO'


You may have to press the purple key directly below the down arrow to display the 'CHECK BALANCE' menu option.
Swipe the card through the magnetic stripe reader or manually key in the card number.
A receipt will be printed, in duplicate, showing the redemption amount and the balance remaining on the card.



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request