Using the Virtual Terminal

    Follow

     

    In order to use the Virtual Terminal, navigate to https://vt.ackroo.com

    You can login with your Ackroo Administrator account or with an Access PIN

    If Clerk Mode is enabled, you will need to enter a Clerk ID

    FIRST, CHECK THE BALANCE OF YOUR GIFT & LOYALTY CARDS

    • Swipe a card using your USB magnetic stripe reader or enter the card number manually using your keyboard, then click the OK button.
    • Upon successfully entering a card number, you will be presented with the Transactions screen where you can preview the current balance on the card.

     

    TO ADD FUNDS TO YOUR GIFT CARDS

    • Click the green Fund Gift icon.
    • When prompted, enter the funding amount, the cardholders email address, and an optional transaction description, then click the Fund Card button.

    A pop-up containing the transaction receipt will appear summarizing the transaction details.

     

    TO ADD LOYALTY FUNDS

    • Click the blue Earn Loyalty icon.
    • When prompted, enter the earn amount, the cardholders email address, and an optional transaction description, then click the Earn Loyalty button.

    A pop-up containing the transaction receipt will appear summarizing the transaction details.

     

    TO ADD PROMO FUNDS

    • Click the purple Fund Promotion
    • When prompted, enter the earn amount, the cardholders email address, and an optional transaction description and expiry date, then click the Fund Card

    A pop-up containing the transaction receipt will appear summarizing the transaction details.

     

    TO REDEEM FUNDS FROM YOUR GIFT CARDS

    • Click the red Redeem Gift icon.
    • When prompted, enter the redemption amount, the cardholders email address, and an optional transaction description, then click the Redeem Card button.

    A pop-up containing the transaction receipt will appear summarizing the transaction details.

     

    TO REDEEM LOYALTY FUNDS FROM YOUR LOYALTY CARDS

    • Click the orange Redeem Loyalty icon.
    • When prompted, enter the funding amount, the cardholders email address, and an optional transaction description, then click the Redeem Loyalty button.

    A pop-up containing the transaction receipt will appear summarizing the transaction details.

     

    TO REDEEM PROMO FUNDS

    • Click the orange Redeem Loyalty
    • When prompted, enter the funding amount, the cardholders email address, and an optional transaction description, then click the Redeem Loyalty

    A pop-up containing the transaction receipt will appear summarizing the transaction details.

    Was this article helpful?
    0 out of 0 found this helpful

    Comments

    Get Additional Help

    Visit our Helpdesk for additional help and support.