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Can I modify Clerk IDs?

TO VIEW YOUR CLERK IDs

Point your web browser to https://manage.ackroo.com and sign in.

  • Click the Point of Sale menu item.
  • Click the Preferences tab and select the Clerks sub-menu item.

Your Clerk IDs are linked to a business and location, and they cannot be modified or deleted.

TO CHANGE A CLERK'S IDENTIFIER

The Clerk Identifier is linked to your business and location, and it cannot be edited. A new Clerk ID can be assigned to your employee, and the previous Clerk ID can be suspended.

To assign a new Clerk ID, follow these steps:

  • Click the ADD CLERK button
  • Select the Business and Location for which the employee works and enter an identifier as well as the employees first and last name, then click OK

To suspend your employee's previous Clerk ID, see the following section.

TO SUSPEND YOUR CLERKS

It is possible to suspend a Clerk ID in order to restrict impersonation when accessing the terminal options.

To suspend a Clerk ID, follow these steps:

  • Enter relevant information in the search field. (Identifier, name, or location)
  • Click the Action button next to the desired Clerk.
  • Select the Suspend sub-menu item.

TO EDIT YOUR CLERKS

The Clerk Identifier is linked to your business and location, and it cannot be edited. The Clerk's name can be modified.

To edit a Clerk name, follow these steps:

  • Enter relevant information in the search field. (Identifier, name, or location)
  • Click the Action button next to the desired Clerk.
  • Select the Edit sub-menu item.
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